Privacy Policy

Information Collection

When you use TransitCentral, we collect:

• Account information (name, email, agency affiliation)
• Usage data to improve our services
• Transit data you upload or manage through our platform
• Communication preferences and support interactions

How We Use Information

We use collected information to:

• Provide and improve TransitCentral services
• Analyze transit patterns and generate insights
• Send important updates and notifications
• Provide customer support and technical assistance
• Ensure platform security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure data centers with redundancy

Data Sharing

We do not sell your personal information. We may share data:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist our operations
• In aggregated, anonymized form for research

Third-Party Services

TransitCentral integrates with:

• Supabase: For authentication and data storage
• Stripe: For payment processing
• Google Maps: For transit visualization
• Analytics providers: For usage insights

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Export your data in a portable format
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

Cookies

We use essential cookies for authentication and functionality. Analytics cookies help us improve our services. You can manage cookie preferences in your browser settings.

Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or platform notification.

Contact Us

For privacy-related questions or concerns, contact us at privacy@transitcentral.io